WILSON ALARM SYSTEMS LIMITED Section PM 1
Scope, Business Strategy and Quality Policy Date 07.03.17
Page 1 of 2
1: Wilson Alarm Systems Ltd – Scope, Business Strategy and Quality Policy
Wilson Alarm Systems Ltd undertakes the design, installation and maintenance of electronic security systems in accordance with best professional practice and at a reasonable financial return.
The key to success in our competitive environment is to continually strive to increase
Customer satisfaction and to this end:
Wilson Alarm Systems Ltd is a recognised NACOSS Gold installer and is engaged in the Installation and Maintenance of intruder alarm systems to the required standards and codes of practice – ISO 9001:2015, PD6662, BS8243, BSEN50131, CCTV Systems to NCP104 and Access Control systems to NCP109.
Suppliers and service providers are required to provide specified equipment/services, to be delivered within reasonable/agreed time, at competitive cost, with adequate and effective technical and customer support.
Wilson Alarm Systems Ltd keep abreast of technological changes and innovations that may be of benefit to existing markets and provide a direction to new business areas.
Wilson Alarm Systems Ltd keep abreast of legislation updates, Health and Safety and Environmental requirements in order to provide a safe, comfortable working environment. Encouraging employees at all levels to direct their abilities to the benefit of the company requirements.
Wilson Alarm Systems actively promote equal opportunities and personal advancement where achievable for its employees.
Wilson Alarm Systems Ltd have developed and implemented a Quality Management System that meets the requirements of ISO 9001 and NACOSS quality Schedule SSQS101. Giving the customer confidence that Wilson Alarm Systems Ltd provide a high quality product and commit to continual improvement, from initial contact with the company through to the ongoing maintenance of the installed product.
WILSON ALARM SYSTEMS LIMITED Section PM1
Scope, Business Strategy and Quality Policy Date 07.03.17
Page 2 of 2
Dissatisfied customers constitute business risk. Therefore Wilson Alarm Systems promote a ‘risk based’ thinking policy to encourage all levels staff to maintain the highest levels of Customer Satisfaction.
Wilson Alarm Systems LTD is committed to protecting your privacy. We value our visitors and endeavour to create an enjoyable and safe shopping experience when visiting our website.
Wilson Alarm Systems LTD is a trading name of Wilson Alarm Systems LTD. Reg no: 01642578, Registered in England & Wales.
What we collect
For the purpose of making an enquiring or placing an order, our website may collect the following information. Your name and appropriate contact information including email address, address, preferences and interests. Other information relevant to customer surveys and/or offers may also be requested.
What we do with the information collected
We require this information to understand your needs and provide you with more information for the product(s)/service(s) you have requested. Your information may also be stored in a CRM system for Internal record keeping. We may use the information to improve our products and services. We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
You may choose to restrict the collection or use of your personal information in the following ways:
- Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
- If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee may be payable. If you would like a copy of the information held on you please write to or email us.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
A cookie is a small data file that is automatically placed onto your computer's hard drive. Cookie files are created by our website and placed onto your device in order to analyse and influence your preferences or behavior. Analytical cookies are designed to track your journey and experience on our website - so that we may tailor your experience and gather data. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
The majority of modern web browsers will automatically allow cookies to be placed onto your device. However you can usually modify your browser's settings in order to prevent any cookies from being placed onto your device. Setting your browser to block cookies may prevent you from taking full advantage of our website.
Cookies deployed by our website:
- Ensure that functionality operates as intended
- Remember your choices and preferences during and between visits
- Allow you to share pages via popular social media networks including Facebook and Twitter
- Allow you to interact with our website by leaving comments or opinions
- Post enquiries via online forms
- Track your visit for statistical analysis, allowing us to improve the usability, speed and security of our website
Cookies are not deployed to:
- Collect any personal identifiable information (without your express permission)
- Collect any sensitive information (without your express permission)
- Pass data to advertising networks
- Pass personally identifiable data to third parties
- Pay sales commissions
Social Network Sharing
We encourage users to share our content and/or like our on profile on the popular Social Media websites Facebook, Twitter, YouTube, Google+ and LinkedIn. In order to make 'Social Sharing' accessible, our website utilises widgets either provided directly from the Social Networks and/or via amalgamative widgets from third parties such as AddThis. Cookies and privacy implications from the social networks vary and will be dependent on your nominated privacy settings with each Social Network. Social Sharing buttons will only deploy cookies if you are signed to that respective Social Network at the time of being on our website.
Our website has Google Analytics installed which allows us to track and compile anonymous visitor statistics. The information collected ranges from simple traffic volume to the type of browser you are viewing our website with. This information is valuable to us not just for marketing analysis and quantification, but to improve the usability, security and load speed of our website content. Google Analytics is a popular, secure, flagship webmaster product from Google. The privacy and security of Google Analytics data is a high priority at Google that you can read more about on Google's Analytics Data Safeguarding page. Google also offer a Google Analytics Opt-out Browser Add-on that will allow you to automatically Opt-out of all websites that track your activity via Google Analytics. No personal information is collected by Google Analytics.
Cookie Consent Check
Upon your first visit to our website, you will notice a subtle banner on the page alerting you to the fact that cookies are being placed onto your computer by our website. In order for our website to remember your choice of opting-in, we store a cookie which expires after the set amount of days below (see table).
Our website, either in full or in part, is built on the popular open-source CMS framework - WordPress. WordPress utilises cookies to allow visitors to register, login and comment on our website's content. If you do not wish to participate in commenting on our website, Wordpress will not deploy any cookies onto your device. Cookies will only be created by Wordpress if you actively register or comment via the clear forms on our website.
Our website's visitors can choose to contact us via form(s) on our website. In order to prevent spam enquiries, we protect our forms with anti-spam challenges which ensure the visitor is an actual living person, rather than a computer bot or spider.
Below is a table of information which lists all cookies deployed and used on our website.
Most modern browsers allow you to control your cookie settings for all websites that you browse. You can disable cookie deployment completely by editing your browser settings, however in doing this you may be limiting the functionality that is displayed on our website. To learn how to disable cookies on your preferred browser we recommend reading this advice posted by Google.
If you are concerned about cookies tracking your movements on the Internet then you may be concerned about spyware. Spyware is the name given to a particular band of cookies that track personal information about you. There are many antispyware programs that you can use to prevent this from happening. Learn more about antispyware software - http://en.wikipedia.org/wiki/Spyware. You call also disable Google Analytics on all websites by downloading the Google Analytics Opt-out Browser Add-on.